Cancellation and refund policy

We understand that sometimes your plans change and affect whether your child can go to camp. While we want to be as flexible as possible, there are costs that we incur as early on as when a camper books to attend camp.

Cancellation must be received in writing via email to: info@icampthailand.com Cancellation date will be determined by the date we receive your cancellation request form.

SUMMER CAMP

  • If cancellation occurs more than four weeks before the first day of your selected camp, a refund will be offered less a 30% administration fee.
  • Cancellations received more than two weeks, but less than four weeks of camp start date will receive a credit voucher towards iCamp Thailand scheduled camp sessions, less a 30%.
  • Refund will not be available for cancellations less than two weeks of the beginning of camp, or once the camp has started.
  • In the case of medical or family emergencies, credits will be given for future camp sessions.
  • There is no charge to move registration to a different session offered within two months.

 

OTHER CAMPS

  • Cancellation request received by iCamp Thailand more than two weeks of the first day of your selected camp, a refund will be offered less a 30% administration fee.
  • Cancellations received at least three days before but less than two weeks of the first day of your selected camp will receive a credit voucher towards iCamp Thailand scheduled camp sessions.
  • Refunds will not be available for cancellation less than three days of the first day of your selected camp, or once the camp has started.
  • In the case of medical or family emergencies, credits will be given for future camp sessions.
  • There is no charge to move registration to a different session offered within two months.